Frequently asked questions

We recommend wearing comfortable, weather-appropriate clothing and sturdy closed-in shoes as mandatory gear on all tours. Don’t forget a small backpack with water bottle, sunscreen, a hat, and a light snack. For longer hikes, you might also want to bring a personal first-aid kit, and lunch, or any personal items you may need.

Yes! We offer a variety of hikes to suit different fitness levels and abilities, from easy, leisurely wanders to more challenging trails. Each tour description provides details on the level of difficulty so you can choose the hike that’s right for you.

No prior hiking experience is necessary for most of our experiences. Our knowledgeable guides will support you throughout the journey, ensuring you feel comfortable and confident on the trail. Please read the difficulty rating on your chosen tour before booking to make sure you have the required fitness depending on the tour!

There is no such thing as bad weather, just inappropriate clothing! That being said, safety is our number one priority. If the weather conditions are unsuitable for hiking, we may reschedule the tour or offer an alternative experience. We’ll notify you as soon as possible with any changes.

Yes, many of our tours are family-friendly and suitable for children. Check the specific tour details for age recommendations and any special requirements.

Absolutely! We offer curated private experiences tailored to your group’s preferences. Contact us to create your personalised adventure, or check out the tour booking page for crafted tour options.

Booking is simple! Visit our website, select your preferred tour, and follow the easy steps to secure your spot. If you need assistance, feel free to reach out to us.

We understand that plans can change. Please refer to our cancellation policy on the booking page for details, or contact us directly if you have any concerns. Generally, our day tours only require 48 hours notice, with longer required for all multi-day or more complex tours.

Yes, we offer wellness tours that combine hiking with practices like yoga, breathwork, and meditation, designed to nourish your mind, body, and spirit. You can search for these through the wellness tours button on the booking page.

We’re committed to preserving the natural environments we explore. That’s why we donate 1% of our revenue to the preservation and restoration of the natural environment, supporting conservation efforts and promoting mental well-being through connection with nature. Guests can also choose to ‘plant-a-tree’ at checkout to give an extra push to reforestation.

You’re more than welcome to join our tours solo! in fact, 60% of our guests are solo adventurers! Our hikes are a great way to meet like-minded wanderers and enjoy the experience in good company.

Our tours often take you through areas rich in local flora and fauna. Depending on the location, you might see kangaroos, quokkas, birds, and other native wildlife. Our guides are knowledgeable about the local ecosystems and will help you spot and appreciate the wildlife along the way. Worried about some of the less-loved reptile types? Don’t worry, we got you! Our guides know all the ins and outs of working with the locals if they get curious enough to say Hey!

We strive to make our tours as inclusive as possible. While some trails may be challenging, we offer certain tours designed with accessibility in mind. Each tour page has an accessibility guide to outline your options. Please contact us to discuss your specific needs, and we’ll do our best to accommodate you.

Safety is our top priority. All our guides are trained in first aid, and we carry necessary safety equipment on all tours. We also provide a thorough briefing before each hike to ensure everyone is prepared and comfortable.