Employment

Our People

At the Hike Collective, we come together as a bunch of happy, inspiring, community heroes.  Currently, on our team, we have personal trainers, mums, dads, accountants, admin legends, arty folk, sciency folk, music lovers, and, of course, nature enthusiasts. What we care about most in our people is that when they are on the trail leading a group of trail seekers and adventurers, they are welcoming, comforting, inclusive, inspirational, happy, helpful, and professional.

The most important part of any role in The Hike Collective tribe is to create memorable moments and inspire growth in the lives of our guests. Our success is measured through the amount of ‘life-changing’ trail moments and seeing our guests lean into their experience with us to find joy.

Your position on our team provides an opportunity to personalise the trail experience for our guest. It is important that you have a high degree of personal reliability and can connect with a variety of different people that find their way onto the path of nature with us.

We host tours on over 30 locations within an hour of Perth, and are branching out to the east coast!  The more trails you know around the area that you are looking to trail guide, the easier it will be to get started in the Trail Guide role, however, there is plenty of opportunities to learn them in the training phase of the role.

Sometimes things pop up, and it’s your opportunity to shine, super-hero!  You can adapt and pivot quickly when necessary without being flustered, and have a solution-focused mindset.

You get excited by the little details, including sharing the little-known facts and stories of the incredible landscape of the trail, or if you’re in the office, you can see these little details in tour creation through to a guest request.  (Don’t worry if you are not a walking encyclopedia yet, we will help with this bit!)

And finally, you take ownership of the work you do with us.  The sky is the limit in your role in our team, and being a small family-owned business means we are always able to stealthily move in all directions, so the more you put in, the more you get out!

Current Roles

Trail Guide Sunshine Coast / Perth / Brisbane

A day in the life of a Trail Guide looks a little something like this:

  • Learn the trail and carry out a pre-hike check.

  • Complete a 24-hour risk assessment check for the safety of your guests.

  • Learn the amazing stories attached to your tour destination to share.
  • Check for any extras including juices, transport, or merch orders that relate to your upcoming tour. Collect anything necessary from head office.
  • Arrive on the trail and check the conditions and ensure you are ready to go! Check in your guests and get ready for an adventure.

  • Communicate directly with all guests, (those present and not), and your support guides.
  • Capture the moments of awe and joy on tour,  from video to photos, and post to our Hive group post-hike.

  • Work on solution finding throughout the tour, and send through any post-hike reporting and incident reports when necessary.

  • Provide guests with an outstanding eco-experience, including but not limited to, information on flora, fauna, and history.

 

Our Story
Araluen Botanic Park | Hidden Secrets

Other bits n bobs

We require all our guides to tick the following boxes as a minimum requirement:

  • This role will begin as part-time, and work into a full-time guiding position.
  • The perfect fit will be available weekends, with the potential to work into weekdays, a minimum of 3 weekends (Sat & Sun) per month.
  • Have a great understanding of the local trails. (The more you know, the more trail-guiding can come your way!).
  • Have a great base knowledge of local flora ( wildflower knowledge) and fauna.
  • Have your own transport to get to the various trails within an hour of the CBD.
  • Have Senior first-aid and CPR (or be willing to attain it before beginning the role).
  • Bonus: MR driver’s license, to drive small bus.

Yoga Instructor (+ Optional Trail Guide)

Our signature Cabaret Caves Yoga and Hike Tour is looking for an in-house yogi to share the love!

  • Lead a beginner-friendly yoga session in the stunning Cabaret Cave

  • Lead meditation experiences and other special edition yoga experiences.
  • Option opportunity to also join our team as a trail guide.
  • Communicate directly with all guests, (those present and not), and your trail guide team.
  • Work on solution finding throughout the tour, and send through any post-hike reporting and incident reports when necessary.

  • Provide guests with an outstanding eco-experience, including but not limited to, information on flora, fauna, and history.

 

Cabaret Cave Yoga & Guided Hike
Cabaret Cave Yoga & Guided Hike

Other bits n bobs

We require all our guides to tick the following boxes as a minimum requirement:

  • Relevant certification/s for your discipline
  • Professional registration and insurances
  • Minimum 3 years experience
  • The perfect fit will be available weekends, with the potential to work into weekdays, a minimum of 2 weekends per month.
  • If interested in the trail guide add-on, you must have a great understanding of the local Perth trails.
  • Have your own transport to get to the various trails within an hour of the Perth CBD.
  • Have Senior first-aid and CPR (or be willing to attain it before beginning the role).

Support Guide

The trail support guide will support the trail guide on tour and assist with first aid support, and tail-end charlie opportunities.  The support trail guide will take the position at the back of the group and enjoy deep conversations with first-timers, and trail adventurers alike. We think this is the most important person in our team because they are the first point of call when someone is needing a little TLC on the trails. For those lacking confidence, to needing a little extra break to recover from the tricky hill climb, this superhero provides compassion, and empathy, to ensure nobody feels left out or left behind.

Customer Service  [70%]

  • Provide exceptional customer service for all guests on tour
  • Plan and communicate with the front guide, and with head office in the lead up to the tour
  • Assist with guests’ needs and actively seek to always ensure great energy is present at the back of the pack.

Tour Operations [30%]

  • Assist front guide with any tour operations such as check-in, head counts, and first aid procedures
  • Help improve guest experience on existing tours​
Connect With Us
A Festive Day On Rottnest

Other bits n bobs

We require that the successful candidate tick the following boxes as a minimum requirement:

  • Be available for a minimum of 2 weekend days per month
  • Have a good understanding of the local trails and know our tour offering
  • Are available as a backup trail guide on the rare (!) instance we require more hands
  • Be willing to attend team training session
  • Have your own transport to get to the various trails within an hour of the CBD.
  • Have Senior first-aid and CPR (or be willing to attain it before beginning the role).

What matters most to us

Respect

We respect ourselves, each other, and our guests at all times.

Reliability

We do what we say we will do and over-deliver on our promises every time.

Communication

We practice open and honest communication within the team and with guests.

Proactive

We are solution-focused and proactive in finding solutions, rather than focusing on the problem.

Eco-friendly

That’s an understatement! We love our environment, and follow best practices on providing a minimal impact experience.

Family

We are family! We want you to know you are loved and treasured in our team, and hope to feel the same in return.  We are loyal to our family, and you come above everything else.

Integrity

We respect each others time, and act with integrity in every decision we make.

How to apply

Both roles are casual positions with hours varying week by week based on seasonality, tour bookings, and your availability.  To apply, please send your resume and cover letter telling us how you would be the perfect addition to our team, to kate@hikecollective.com.au. Only shortlisted applicants will be contacted.

The Hike Collective acknowledges the Australian Aboriginal and Torres Strait Islander peoples of this nation. We acknowledge the traditional custodians of the lands on which we hike. We pay our respects to ancestors and Elders, past and present. The Hike Collective is committed to honouring Australian Aboriginal and Torres Strait Islander peoples’ unique cultural and spiritual relationships to the land, waters and seas and their rich contribution to society.

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